At Three Batch Cottages, we take your privacy seriously. Throughout the data collection process, all necessary steps are taken to ensure that your data is used only for the purposes that Three Batch Cottages has clearly stated, and in line with UK data protection law.
- All terms used in this privacy policy are as defined in the terms and conditions of the website.
- Information is collected from you when you make an enquiry, request a booking, or contact us through the website, by email or by phone. It is collected primarily so that Three Batch Cottages can respond to your enquiry, manage your booking, and provide our services to you.
- With your consent, we may also use your information to send you details about availability, offers or other information relating to the cottage. You can withdraw this consent at any time by contacting us. We will only pass information about you as an individual to third parties where it is necessary to provide our services (for example, a booking platform you have chosen to use), where you have given consent, or where we are required to do so by law.
- Your personal information is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We process your data on the lawful bases of fulfilling our contract with you (managing your booking), our legitimate interests (responding to enquiries and running the cottage), and your consent (for any marketing messages).
- You have the right to access the personal data we hold about you, to have it corrected or deleted, and to object to or restrict its processing. To make a request, simply contact us in writing or by email — there is no charge for this.
- We keep your information only for as long as necessary to manage your booking and meet our legal and accounting obligations, after which it is securely deleted.
- If ownership of Three Batch Cottages changes, your details may be transferred to the new owner, who will continue to be bound by this policy.
- This website may use cookies. You may choose not to accept cookies, but please note this may affect how parts of the website function.
- When you request a page, technical information such as your IP address, browser type and version, and operating system may be stored in a log file. This is used only for statistical purposes, in aggregated form, to help us improve the website.
- While we take all reasonable steps to protect your personal information, no data transmission over the internet can be guaranteed to be completely secure, and so we cannot warrant the security of any information you transmit to us. We also cannot guarantee that third-party services accessible through our website operate the same privacy policy.
- Three Batch Cottages reserves the right to update this privacy policy at any time. Any significant changes affecting how we use your existing information will be notified to you.
- If you have any concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
If you have any questions about this privacy policy, or would like us to amend or delete your details, please contact us.